The Elderly
Age Concern
Astral House, 1268 London Road, London SW16 4ER Tel: 020 8765 7200
www.ageconcern.org.uk
Fact sheets and information on all aspects of death and bereavement, also offers a will-writing service.
Council and Care
Twyman House, 16 Bonny Street, London NW1 9PG
Tel: 020 7485 1566/0845 300 7585 (local rate)
Email: advice@counselandcare.demon.co.uk
Advice and help for older people on finding and paying for residential and nursing care. Fact sheets and books available on welfare issues as well as research and training.
Help the Aged
16-18 St James's Walk, London EC1R 0BE Tel: 020 7 253 0253 www.helptheaged.org.uk
Wide range of information and advice for older people and their families.
Hospices
Association of Children's Hospices
First Floor, Canningford House, 38 Victoria Street, Bristol BS1 6BY tel. 0117 989 7820 www.childhospice.org.uk
The Buddhist Hospice Trust
c/o Dennis Sibley, 1 Laurel House, Trafalgar Road, Newport, Isle of Wight PO30 1QN
Tel: 01983 526945 Email: dsibley@buddhisthospice.org.uk www.buddisthospice.org.uk
Information on Buddhist approaches to dying, death and bereavement. It welcomes both Buddhists and non-Buddhists alike. Offers emotional support and spiritual help for the dying and bereaved. Buddhist volunteers will visit dying and bereaved people.
Helen House - A Hospice for Children
37 Leopold Street, Oxford, OX4 1QT Tel: 01865 728251
Ground-breaking hospice for children with other hospices around the country.
Hospice Information Service
St Christopher's Hospice, 51-59 Lawrie Park Road, Sydenham, London SE26 6DZ
Tel: 020 8778 9252 (Monday-Friday 8am-5pm, answerphone at other times)
Email: his@stchris.ftech.co.uk www.kcl.ac.uk/kis/schools/kcsmd/palliative/his.htm
UK directory of hospices and palliative care services (see web details) and information for members of the public as well as professionals caring for people with life threatening or terminal illness.
Ian Rennie Hospice at Home
93 Western Road, Tring, Herts HP23 4BN Tel: 01442 890222
Email: info@irhh.org www.irhh.org
Specialist nursing care for patients with a terminal illness and support for their families in the Chilterns area of Hertfordshire and Buckinghamshire.
Jessie's Fund
10 Bootham Terrace, York YO30 7DH Tel: 01904 658189
Email: jessiefund@aol.com www.jessiesfund.org.uk
A charity with music therapists helping sick children in hospices.
National Council for Hospice and Specialist Palliative Care Services
Heron House, 322 High Holborn, London WC1V 7PW Tel: 020 7 269 4550
Provides advice and facilitates the sharing of knowledge, information and experience.
Children
Association for Children with Life-Threatening Terminal Conditions and Their Families (ACT)
Orchard House, Orchard Lane, Bristol BS1 5DT Tel: 0117 922 1556 Email: info@act.org.uk
www.act.org.uk Offers advice and information
The Befriending Network
Claremont, 24-27 White Lion Street, London N1 9PD
Tel: 07041 420 192 ( London and national enquiries)
Email: info@befriending.net www.befriending.net
Befriending network of trained volunteers active in North and West London , but can provide referrals to other agencies in other areas. Support for terminal and life-threatening illnesses.
The Foundation for the Study of Infant Deaths (FSID)
Artillery House, 11-19 Artillery Row, London SW1P 1RT
Enquiries: 020 7222 8001 24 hour helpline: 020 7233 2090
Email: fsid@sids.org.uk www.sids.org.uk
The UK's leading baby charity working to prevent sudden deaths and promote infant health - funding research, supporting bereaved families, providing information to the public and working with professionals to improve investigations when a baby dies.
Rainbow Trust
Rainbow House, 47 Eastwick Drive, Great Bookham, Surrey KT23 3PU
Rel: 01372 453309
Email: enquiries@rainbowtrust.org.uk www.rainbowtrust.org.uk
Help and respite for children suffering from life-threatening illnesses and their families.
React
St Luke's House, 270 Sandycombe Road, Kew, Surrey TW9 3NP Tel: 020 8940 2575
Assistance for children with reduced life expectancy.
Cancer
Bristol Cancer Help Centre
Grove House, Cornwallis Grove, Clifton, Bristol BS8 4PG Tel: 0117 980 9500 email: info@bristolcancerhelp.org.uk www.bristolcancerhelp.org.uk
Holistic treatment and publications. Grief, loss, death and dying workshops and phone-in service.
Call Centre (Cancer Aid and Listening Line)
Swan Buildings, 20 Swan Street, Manchester M4 5JW
Tel: 0161 835 2586 (National helpline, manned Monday-Thursday 12 noon-3pm and 7.30-10.30pm, emergencies dealt with at any time)
Practical advice and emotional support for cancer patients and families.
Cancer BACUP
3 Bath Place, Rivington Street, London EC2A 3JR Tel: 020 7696 9003
Cancer Information Hepine Service 0808 800 1234
(Staffed by specialist nurses Monday-Friday 9am-7pm)
www.cancerbacup.org.uk
CancerBACUP provides information and support to people affected by cancer.
Cancerlink
11-21 Northdown Street, London N1 9BN Freephone cancerlink 0808 808 0000
Email: cancerlink@cancerlink.org.uk
Referral service with details of local self-help groups and some helpful pamphlets.
Cancer Relief Macmillan Fund
15-19 Britten Street, London SW3 3TZ Tel: 020 7351 7811
www.macmillan.org.uk
The fund provides financial assistance for some cancer patients and helps fund organisations caring for cancer patients. Macmillan nurses can help with emotional support, pain and symptom control.
Chai-Lifeline, Jewish Cancer Support and Health Centre
Norwood House, Harmoney Way, off Victoria Road, Hendon, London NW4 2BZ
Tel: 020 8202 4567
Works with young people and adults facing life-threatening illnesses by providing support groups and complementary therapies.
Lymphoedema Support Network
St Luke's Crypt, Sydney Street, London SW3 6NH Adviceline: 020 7351 4480 Office tel: 020 7351 0990 email: adminlsn@lymphoedema.freeserve.co.uk www.lymphoedema.org/lsn
Macmillan Cancer Line and Macmillan Nurses
89 Albert Embankment, London SE1 7UQ Helpline tel: 0808 808 2020
Office tel: 020 7840 7840 email: cancerline@Macmillan.org.uk www.macmillan.org.uk
Marie Curie Cancer Care
89 Albert Embankment, London SE1 7TP Tel: 020 7599 7777
Email: info@mariecurie.org.uk www.mariecurie.org.uk
Information about hospices and the availability of night nurses.
Royal Marsden Hospital
www.royalmarsden.org
Web site providing wealth of information about cancers and their treatments
Carers
Carers UK
20-25 Glasshouse Yard, London EC1A 4JS Tel: 020 7490 8818 Helpline 0808 808 7777
Information and advice if you are caring for someone. Call the freephone number Monday to Friday, 10am- 12 noon and 2-4pm. Can put you in touch with support groups in your area.
Court of Protection
The Public Trust Office, Protection Division, Stewart House, 24 Kingsway, London
WC2B 6JX Tel: 020 7269 7300
Email: custserve@publictrust.gov.uk www.publictrust.gov.uk
For applications to administer the financial affairs of someone who has become mentally incapacitated.
Crossroads-Caring for Carers
10 Regents Place, Rugby Warwickshire CV21 2PN Tel: 01788 573653
Trained carers who will take over from the regular carer to give them a break.
Information on other specific diseases
Alzheimer's Disease Society
Gordon House, 10 Greencoat Place, London SW1P 1PH Tel: 020 7306 0606
Email: info@alzheimers.org.uk www.alzheimers.org.uk
Advice and information
Healthy Gay Living Centre
40 Borough High Street, London SE1 1XW Tel: 020 7407 3550
Now encompasses the Lesbian & Gay Bereavement Project offering support and advice for gay men, lesbians and their friends and families. Helpline on 020 7403 5969 from 7pm to 10.30pm Monday to Friday.
Motor Neurone Disease Association
PO Box 246, Northampton, NN1 2PR
Tel: 01604 250505 Helpline: 08457 626262
Email: enquiries@mndassociation.org www.mnassociation.org
Provides advice and information as well as details of Regional Care Advisers and local support groups.
Terrance Higgins Trust
52-54 Grays Inn Road, London WC1X 8JU
Tel: 020 7831 (admin) Helpline: 020 7242 1010 (12 noon - 10pm daily)
Legal line: 020 7405 2381
Email: info@tht.london.org.uk www.tht.org.uk
Registered charity providing information and help on AIDS and HIV infection.
Another Way
c/o South West Environmental Action Project
17 Castle Street, Kirkcudbright DG6 4JA Scotland
Tel: 01557 331993 Email: sweapk@cqm.co.uk
Voluntary organisation offering information, advice and support for death and bereavement.
Bereavement Register
To register details, contact: 0870 600 7222
Aims to supply names of the recently deceased to mail order companies to ensure that names and addresses are removed from their databases so that mailings are not sent out, causing distress to the bereaved and embarrassment to the companies.
The Child Bereavement Network
8 Wakley Street, London EC1V 7QE Tel: 020 7843 6309
Email: cbn@ncb.org.uk
The Childhood Bereavement Network was established in 1998 to ensure all children and young people receive information, guidance and support to enable them to manage the impact of death on their lives.
CBN works in partnership with service providers to improve the range and quality of bereavement support for children throughout the UK and to increase access to information, guidance and support.
The Child Bereavement Trust
Aston House, West Wycombe, High Wycombe, Buckinghamshire HP14 3AG
Tel: 01494 446648 Information and Support Line for professionals caring for bereaved families on 0845 357 1000
Email: jthomas@thecbt.freeserve.co.uk www.childbereavement.org
The Child Bereavement Trust provides support and counselling for grieving families by training and supporting professional carers. It offers a number of helpful books and videos for grieving families as well as professionals. There is also an between 9am and 5pm.
Great Ormond Street also offers a Child Death Helpline on 020 7813 8160.
The Compassionate Friends
53 North Street, Bristol BS3 1EN Tel: 0117 953 9639 Email: info@tcf.org.uk
www.tcf.org.uk
The Compassionate Friends (TCF) is an organisation of bereaved parents and their families offering understanding, support and encouragement to others after the death of a child or children. We also offer support, advice and information to other relatives, friends and professionals who are helping the family.
Cruse Bereavement Care
Cruse House, 126 Sheen Road Richmond Surrey TW9 1UR
Tel: 020 8940 4818 Bereavement Helpline: 020 8332 7227
To speak to a counsellor afternoons or evenings phone 0345 585 565
Email: info@crusebereavementcare.org.uk
www.crusebereavementcare.org.uk
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone suffering a bereavement caused by death to understand their grief and cope with their loss. It offers confidential counselling and support and can also offer advice on practical matters. Cruse has nearly 200 branches throughout the UK and will provide a contact number for a local branch. The mail order service offers more than 100 books, booklets and pamphlets designed to help the bereaved and those that support them.
Disaster Action
17 Bruno Court, 10 Fassett Square, London E8 1BF Tel: 020 7254 7111
Press Office Tel/Fax: 01483 799 066 www.disasteraction.org.uk
Self-help group for those bereaved by a major disaster such as a plane crash.
Epilepsy Bereaved
PO Box 112, Wantage, Oxon OX12 9ZU Bereavement Contact Line: 01235 772852 (always an ansaphone) Office Phone: 01235 772850
Email: ebfamilysupport@dial.pipex.com www.sudep.org
A small but national charity offering support for anyone bereaved by any form of epilepsy.
Jewish Bereavement Counselling Service
PO Box 6748, London N3 3BX Tel: 020 8349 0839
Counselling services for the Jewish faith.
London Bereavement Network
356 Holloway Road, London N7 6PN Tel: 020 7700 8134
Email: infor@bereavement.org.uk www.bereavement.org.uk
Supports and links London bereavement services.
The Miscarriage Association
Clayton Hospital, Northgate, Wakefield WF1 3JF Tel: 01924 200799
Email: info@miscarriageassociation.org.uk www.miscarriageassociation.org.uk
Information and support for those faced with pregnancy loss.
National Association of Bereavement Services
2nd Floor, 4 Pinchin Street, London E1 6DB Tel: 020 7709 0505 Helpline: 020 7709 9090 Information about bereavement counselling services in your local area.
National Association of Widows
48 Queens Road, Coventry CV1 3EH Tel: 024 7663 4848
Email: office@nawidows.org.uk
Information and details of local branches. Contact list for young widows also available.
RoadPeace
Helpline: 0845 4500 355 (7 days a week, 9am-9pm) www.roadpeace.org
Charity offering support to road crash victims (bereaved or injured). Provides vital information, advice and support based on expertise, empathy and understanding.
Stillbirth And Neonatal Death Society (SANDS)
28 Portland Place, London W1B 1LY Tel: 020 7436 7940 Admin/publications
Helpline: 020 7436 5881 9.30am-3.30pm (Mon-Fri)
Email: support@uk-sands.org www.uk-sands.org
Charity providing support and Information for bereaved parents their families and friends whose baby has died at or soon after birth. National network of UK groups telephone helpline books and leaflets.
Support After Murder or Manslaughter (SAMM)
Cranmer House, 39 Brixton Road, London SW9 6DZ Tel: 020 7735 3838
Email: samm@victimsupport.org.uk www.samm.org.uk
Support groups for those affected by murder or manslaughter.
Twins and Multiple Births Association - Bereavement Support Group
Narnott House, 309 Chester Road, Little Sutton, Ellesmere Port, CH66 1QQ
Tel: 0151 348 0020 Email: Tamba@information4u.com www.surreyweb.org.uk/Tamba
The Way Foundation
PO Box 6767, Brackley NN13 6YW Tel: 0870 011 3450
Email: info@wayfoundation.org.uk www.wayfoundation.org.uk
Support charity with networking groups and social events for those bereaved under the age of 50.
Victim Support
National Office, Cranmer House, 39 Brixton Road, London SW9 6DZ Tel: 020 7735 9166
Helpline: 0845 30 30 900
Can put you in touch with local Victim Support schemes to help victims of crime. Witness Service offers information about court proceedings.
Winston's Wish
The Clare Burgess Centre, Bayshill Road, Cheltenham GL50 3AW
Tel: 01242 546 162 Helpline - 0845 20 30 40 5 (local call rate) - a national telephone helpline offering guidance and information - Monday - Friday 9.30am - 5pm
Email: info@winstonswish.org.uk www.winstonswish.org.uk
Support for bereaved children aged up to 18 and their families and carers - free to families living in Gloucestershire, but contact if the bereaved family live outside the country. Charity works closely with children and families to create an atmosphere where they can share their feelings and meet others.
Services include home assessments, residential camp weekends, social activities, support for children when a close family member is dying and a support programme for schools.
War Widows of Great Britain
c/o 11 Chichester Close, Bury St Edmunds, Suffolk IP33 2LZ Tel: 0870 2411305
Advice and support for widows of all wars.
Yad b'Yad
c/o Louise Heilbron, 8 Grove Avenue, London N10 2AR Tel: 020 8444 7134
Email: heilbron@cheerful
Hebrew for Hand in Hand, Yad b'Yad is a Jewish child bereavement project.
Asian Family Counselling Service
Suite 51, Windmill Place, 2/4 Windmill Lane, Southall, Middlesex UB2 4NJ Tel: 020 8571 3933 Email: afcs99@hotmail.com
British Association for Counselling
1 Regent Place, Rugby, Warwickshire CV21 2PJ Tel: 01788 578328/9
www.counselling.co.uk
Will provide details of counselling organisations and services in your local area
Cruse Bereavement Care
Cruse House, 126 Sheen Road Richmond Surrey TW9 1UR
Tel: 020 8940 4818 Bereavement Helpline: 020 8332 7227
To speak to a counsellor afternoons or evenings phone 0345 585 565
Email: info@crusebereavementcare.org.uk www.crusebereavementcare.org.uk
Cruse Bereavement Care offers confidential counselling and support and can also offer advice on practical matters concerning bereavement. Cruse has nearly 200 branches throughout the UK and will provide a contact number for a local branch.
The Samaritans
PO Box 9090, Stirling FK8 2SA National Number 0345 909090
email: jo@smaritans.org or samaritans@anon.twwells.com
www.samaritans.org.uk
The primary aim of The Samaritans is to be available at any hour of the day or night to befriend people who are facing a personal crisis, including bereavement. Also see local phone book.
British Organ Donor Society (BODY)
Balsham, Cambridge CB1 6DL Tel: 01223 893636
Email: body@argonet.co.uk www.argonet.co.uk/body
Information and general enquiries as well as support for donor and recipient families.
Exit (Scottish Voluntary Euthanasia Society)
17 Hart Street, Edinburgh EH1 3RN Tel: 0131 556 4404
Email: didmsnj@easynet.co.uk www.euthanasia.org
World leader in research and euthanasia-related information, including advice on Living Wills.
Exit (Voluntary Euthanasia Society)
13 Prince of Wales Terrace, London W8 5PG Tel: 020 7937 7770
Email: info@ves.org.uk www.ves.org.uk
Formerly Exit, the society pioneered the Living Will in the UK.
green fuse
7 High Street, Totnes, Devon TQ9 5NN Tel: 01803 840779 www.greenfuse.co.uk
Independent advice on all aspects of arranging a funeral.
Law Centres Federation
Duchess House, 18-19 Warren Street, London W1P 5DB Tel: 020 7387 8570
Email: info@lawcentre.org.uk www.lawcentres.org.uk
Local law centres can provide free advice for those needing financial assistance about legal areas such as wills.
NHS Organ Donor Registration Service
PO Box 14, FREEPOST, Patchway, Bristol BS34 8ZZ Tel: 0845 606 0400
www.nhsorgandonor.net
The Cinnamon Trust
Foundry House, Foundry Square, Hayle, Cornwall TR27 4HE Tel: 01736 7579000
Cares for pets belonging to the elderly and terminally ill.
People's Dispensary for Sick Animals (PDSA)
Whitechapel Way, Priorslee, Telford, Shropshire TF2 9DQ Tel: 0800 591248
